At Next Hydration, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.
1. Who we are
Next Hydration is a Doncaster-based company providing water dispensers, filtration systems, and hydration solutions for residential, educational, and commercial clients.
If you have any questions about this policy, please contact us:
Company name: Next Hydration
Address: 16 Century Cl, Doncaster DN3 1TR, Reino Unido
2. Information we collect
We may collect and process the following personal information:
Name, company name, and contact details (email, phone number)
Delivery and billing addresses
Information provided via contact forms or quote requests
Technical data such as IP address, browser type, and cookies
Communication preferences and enquiry details
We only collect the data necessary to provide our services and respond to your enquiries.
3. How we use your information
Your personal data may be used for the following purposes:
To respond to your enquiries and quote requests
To process orders, installations, or maintenance appointments
To provide customer service and technical support
To send important service updates or relevant information
To improve our website and customer experience
For legal, regulatory, or accounting obligations
We never sell your personal data to third parties.
4. Legal basis for processing
We process your personal data based on one or more of the following:
Contractual necessity – to provide our products or services
Legitimate interest – to maintain customer relationships
Consent – when you subscribe to communications or submit forms
Legal obligation – when required by law or authorities
5. How we store and protect your data
We use secure systems and encryption to protect your personal data.
Access to personal information is restricted to authorised employees and partners who are required to keep data confidential.
All data is stored in compliance with the UK General Data Protection Regulation (GDPR).
6. Sharing your information
We may share limited information with trusted service providers to help us operate our business, such as:
Payment processors
IT and web hosting partners
Delivery and logistics providers
These third parties are contractually required to protect your information and use it only for the purpose we specify.
7. Cookies
Our website uses cookies to improve functionality and user experience.
You can control or delete cookies through your browser settings.
For more details, please see our Cookie policy
8. Your rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your information
Object to certain types of data processing
Withdraw consent at any time
To exercise your rights, please contact us at privacy@nexthydration.co.uk.
9. Data retention
We retain personal information only for as long as necessary to provide services and meet legal obligations.
After this period, data is securely deleted or anonymised.
10. Updates to this policy
We may update this Privacy Policy periodically to reflect changes in law or business practices.
The most recent version will always be available on our website.